Payment & Returns

Placing an Order

Please feel free to use our online shopping cart to place an order. You may also call or email us during business hours (M-F, 8am-5pm Central Standard Time), leave a detailed message after hours or email us at any time. Orders will be filled and shipped promptly after payment has been received. Please allow extra time for special requests and custom orders.

Discounts

Discounts may apply on large orders with high quantities, or for customers who will be purchasing often and would like to set up an account.┬áPlease call or email to discuss discounts. Also, it never hurts to call and make a fair offer if you see something you’d like to have. We’re just people here too and we want all parties to be happy.

Payment

We accept all major credit cards including Visa, MasterCard, American Express and Discover as well as certified checks, money orders, cleared personal checks and wire transfers. Payment can be made using our secure online shopping cart, by phone or email.

Returns

All items are shipped “as is” and we ask that you thoroughly review your order and call or email us with any questions before purchasing to ensure you receive precisely what you want. We ensure that items are shipped in good, undamaged condition. If you feel your item was damaged en route please inform the UPS driver, write your complaint on the bill of lading and call us immediately. We will refund, exchange or credit damaged items if returned within 30 days of purchase. All other returns will be handled on a per order basis. Re-stocking fees may apply. No refunds on shipping. Please call us with your return requests.